The Pembroke Water Works Annual Consumer Confidence Report is now available and can be found on the Town of Pembroke website under the Water Works Department at:
2024_consumer_confident_report.pdf
If you would prefer to have a paper copy, we have them at our office.
346 Pembroke St., Pembroke, NH Mon-Fri 8:00-4:00 603-485-3362
******WATER RATE INCREASES******
EFFECTIVE WITH THE BILLING OF APRIL 2025
Usage cost will increase from $2.25 to $2.75 per thousand gallons of water used
Unit fee will increase from $26.00 to $31.00 per unit, per quarter
We offer E-Billing (receive your bill through e-mail) and On-line payments (there is a fee for this charged by Softelpay-who processes the payment).
Please note: You can still get your bills e-mailed to you even if you do not want to pay your bill on-line. We still accept debit/credit card payments over the phone and at the office.
ALL CREDIT/DEBIT CARDS------Will Be Processed Through SoftTelPay
SoftTelPay does charge a Convenience Fee ---- These Fees are not charged by Pembroke Water Works
Payment Convenience Fee:
Up To $30.00 $1.95
$30.01-$60.00 $2.95
$60.01-$90.00 $3.95
$90.01-$120.00 $4.95
$120.01-$150.00 $5.95
$150.01-$180.00 $6.95
$180.01-210.00 $7.95
$210.01 and above 4% of payment amount
PAYMENTS BY CHECK OR CASH ARE STILL ACCEPTED BY MAIL OR IN PERSON OR DROPPED OFF IN OUR LOCKED DROP BOX NEXT TO THE OFFICE DOOR.
*****Rate Schedule Increase 2025***
Please visit www.pembroke-nh.com or Pembroke town website under Water Works, to view the rate increase starting October 1,2025
