The Pembroke Water Works Annual Consumer Confidence Report is now available and can be found on the Town of Pembroke website under the Water Works Department at: https://www.pembroke-nh.com/sites/g/files/vyhlif4861/f/uploads/2021_ccr.pdf
If you would prefer to have a paper copy, we have them at our office.
346 Pembroke St., Pembroke, NH Mon-Thurs 8:00-4:00 603-485-3362
******WATER RATE INCREASES******
EFFECTIVE WITH THE BILLING OF APRIL 2022
Usage cost will increase from $1.90 to $2.00 per thousand gallons of water used
Unit fee will increase from $25.00 to $26.00 per unit, per quarter
Late Penalty will remain at $10.00 per quarter
Irrigation and Second Meters will now be charged a yearly Permit fee of $25.00
We now offer E-Billing (receive your bill through e-mail) and On-line payments (there is a fee for this charged by Softelpay-who processes the payment).
Please note: You can still get your bills e-mailed to you even if you do not want to pay your bill on-line. We still accept debit/credit card payments over the phone and at the office.
EFFECTIVE AUGUST 1, 2021
ALL CREDIT/DEBIT CARDS
Will Be Processed Through SoftTelPay
SoftTelPay does charge a Convenience Fee ---- These Fees are not charged by Pembroke Water Works
Payment Amount Current Convenience Fee
Up To $30.00 $1.95
$210.01 and above 4% of payment amount
PAYMENTS BY CHECK OR CASH ARE STILL ACCEPTED BY MAIL OR IN PERSON OR DROPPED OFF IN OUR LOCKED DROP BOX NEXT TO THE OFFICE DOOR.