The Pembroke Water Works Annual Consumer Confidence Report is now available and can be found on the Town of Pembroke website under the Water Works Department at: https://www.pembroke-nh.com/sites/g/files/vyhlif4861/f/uploads/2021_consumer_confidence_report.pdf
If you would prefer to have a paper copy, we have them at our office.
346 Pembroke St., Pembroke, NH
We now offer E-Billing (receive your bill through e-mail) and On-line payments (there is a fee for this charged by Softelpay-who processes the payment).
Please note: You can still get your bills e-mailed to you even if you do not want to pay your bill on-line. We still accept debit/credit card payments over the phone and at the office.
EFFECTIVE AUGUST 1, 2021
ALL CREDIT/DEBIT CARDS
Will Be Processed Through SoftTelPay
SoftTelPay does charge a Convenience Fee ---- These Fees are not charged by Pembroke Water Works
Payment Amount Current Convenience Fee
Up To $30.00 $1.95
$210.01 and above 4% of payment amount
CREDIT/DEBIT CARD PAYMENTS CAN STILL BE MADE BY CALLING THE OFFICE – CONVENIENCE FEES WILL APPLY
PAYMENTS BY CHECK OR CASH ARE STILL ACCEPTED BY MAIL OR IN PERSON